top of page

Add a Kansas Broadband Internet email account to your iPhone, iPad, or iPod touch

You need to set up your email account manually, make sure that you know the email and password for your account. If you don’t know them, contact technical support to verify. Then follow these steps:

Setup iPhone 1.png
Step 1

Go to Settings.

 

Tap Passwords & Accounts.

Setup iPhone 3.png
Step 3

Tap Other.

Setup iPhone 5.png
Step 5

Enter your name, email address, password, and a description for your account.

Image by Jessica Christian
Step 7

Make sure the IMAP feature is selected at the top of your screen.

Setup iPhone 8.png
Step 9

Fill out the following Outgoing Mail Server information.

  1. Host Name: mail.ksbroadband.net

  2. Username is your full email address (example@ksbroadband.net).

  3. Enter your password.

Setup iPhone 9.png
Step 11

If it you receive the error “Cannot Connect Using SSL”.

  1. Tap No.  Verify that all previous information was entered correctly.

  2. Once verified, Tap Next.

  3. Mail will try to verify the email settings and finish your account setup again.

Image by Youssef Sarhan
Setup Complete!

Your Account has now been added and your email has been successfully set up.

If you are still experiencing issues, please contact technical support for further guidance.

Setup iPhone 2.png
Step 2

Tap Add Account.

Setup iPhone 4.png
Step 4

Tap Add Mail Account.

Setup iPhone 6.png
Step 6

Tap Next.

Setup iPhone 7.png
Step 8

Fill out the following Incoming Mail Server information.

  1. Host Name: mail.ksbroadband.net

  2. Username is your full email address (example@ksbroadband.net).

  3. Enter your password.

Setup iPhone 9a.png
Step 10

Tap Next.

 

Mail will try to verify the email settings and finish your account setup.

Setup iPhone 10.png
Step 12

Once setup is successful, you will be taken to the IMAP Mail Screen.

 

Tap Save.

bottom of page